Social media: Prevention is better than cure
JUNE 1, 2010
It’s also the long tail of boring, low profile gripes that fester unanswered. So why not use some brain power and leverage it to your advantage? My previous article, Social media: It’s not about the technology! focused on the internal use of social media by employees to import and share knowledge inside the organisation. This article shifts its focus to the external use of social media by employees to export knowledge outside of the organisation.