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What’s Learning’s Role in Customer Satisfaction

Litmos

How important is customer satisfaction and experience, and what does it have to do with learning and development? There is the old adage, “The customer is always right,” and countless books and papers outlining business strategies that put customers at the forefront of everything. But how do we improve customer satisfaction?

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Using the LMS to Stay Connected to Customers (and Beyond)

Litmos

Organizations live and die by their customer experience (CX). In the Brandon Hall Group (BHG) 2020 HCM Outlook Study, improving the customer experience was the number-two business priority, almost neck and neck with driving innovation. It’s not just customers, either. More Communication with Customers, not Less.

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Join Us for Litmos LIVE

Litmos

We’ve even partnered up with our cohorts at SuccessFactors and Qualtrics for a killer keynote on employee experience, and diversity and inclusion, and have packed the program with tons of other timely talks by thought-leaders from Brandon Hall Group, Fosway Group, and Talented Learning. See you on Cinco de Mayo!

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Looking Back on a Great 2019

Litmos

Hopefully, you're still enjoying some time off with family and friends, and preparing to make 2020 the best year yet, but as you savor these final days of 2019, here are some of the top moments for the SAP Litmos team and our customers and partners. Cheers to them bringing up some positive memories for you, as well.

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Free learning & development webinars for December 2021

Limestone Learning

PT: Building a Successful Customer Learning Community: A Case Study How do you engage your customers as an extended enterprise business and ensure customer success with your products? One answer is to build a high-quality customer learning community. Thursday, December 2, 2021, 10 a.m.–11 Dalnaz Hasan, Sr.,

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Free L&D webinars for March 2021

Limestone Learning

Use the ready-to-go slides and customize it according to your needs. He’ll demonstrate how to use Scenes to organize various interaction types, save the template file, how to access your custom template library and how to share the template with others. How your MVP (Most Value Product) can make or break results.

Free 100
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Unveiling a Legendary L&D Speaker Lineup at Litmos LIVE

Litmos

Litmos LIVE will kick off by welcoming Jennifer Dearborn, Executive Vice President and Chief Talent and Leadership Officer, SAP, to the virtual stage. You won’t want to miss sessions with Bersin by Deloitte , Brandon Hall Group , Fosway Group , RedThreat Research , Talented Learning , and The Craig Weiss Group.