Generative AI + Immersive Training: SweetRush’s Power Duo for Effective, Engaging Guest Service Training at Hilton
SweetRush
MAY 31, 2024
Read on for background about the business and learning needs—and how the team met them with creativity, ingenuity, and industry-first technology. Hilton’s Business Need: Deliver a Reliable and Friendly Stay Guest feedback shared the wish for a reliable, consistent, and friendly stay, where team members treat every guest like a friend.
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