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Meet the CLO Advisory Board: Diane August

CLO Magazine

CLO: What was your first official job in learning and development? Assistant director of learning and development at Ohio Health, a hospital group, leading leadership development. CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? I came to Nationwide as a director in IT learning.

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Developing a real strategy for on-the-job learning

CLO Magazine

Such a strategy would challenge some of our most fundamental assumptions, but it would also capture the ultimate prize of learning — to achieve differentiated performance and engagement, to visibly shift local behaviors and to position learning as a strategic capability. Organizations are vibrant jungle gyms of learning.

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What Happens in the Classroom Doesn’t Stay in the Classroom

CLO Magazine

A key aspect of KPMG’s learning strategy has always been to continually raise the bar, said Corey Muñoz, chief learning officer of KPMG. Environment refers to how the center itself is designed to promote positive learning behaviors like reflecting on what you’ve learned and networking with colleagues.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

I really enjoy selecting the profiles and getting to read about these CLOs that go on the cover of all of our issues. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO. What’s something that you’ve learned that you maybe didn’t know before? She just started recently.

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A digital learning strategy provides criteria and rationale for adopting new technologies

CLO Magazine

And that means we don’t have the right ecosystem in place to enable and track the behavior and mindset shifts needed to achieve our employees’ performance goals and execute on our business strategy. Typically, it’s a story of haphazard adoption, periodic bursts of innovation and lack of a clear digital learning strategy.

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The AGES Model can help learning stick

CLO Magazine

When organizations track metrics at all, they tend to focus not on how well participants remember what they learn, but on net promoter score — essentially a measure of how enjoyable the learning program is. But just because a learning program is fun doesn’t necessarily mean it’s effective. Generation.

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