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The Rise of Social Everything

Marcia Conner

They effectively created a massive knowledge base that employees willingly populated with their own information. Instead of asking for periodic progress reports, Claudia Miro, when she led client services at a midsize coaching and consulting firm, used social tools to keep tabs on her virtual workforce spread throughout North America. Within a few years, the word “social” may seem as cliché as “synergy” feels now.

The Rise of Social Everything

Marcia Conner

He says, “A big benefit for us is that SabreTown is effectively creating a massive knowledge base that employees willingly populate with their own information.” When Faith LeGendre, senior global consultant for customer advocacy in Cisco’s collaboration software group, was a new employee, working away from headquarters, she sought a seasoned employee to mentor her. Within five years, I predict, the word social will seem as cliché as synergy feels now.

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The Rise of Social Everything

Marcia Conner

They effectively created a massive knowledge base that employees willingly populated with their own information. Instead of asking for periodic progress reports, Claudia Miro, when she led client services at a midsize coaching and consulting firm, used social tools to keep tabs on her virtual workforce spread throughout North America. Within a few years, the word “social” may seem as cliché as “synergy” feels now.

Miro 40

The Rise of Social Everything

Marcia Conner

They effectively created a massive knowledge base that employees willingly populated with their own information. Instead of asking for periodic progress reports, Claudia Miro, when she led client services at a midsize coaching and consulting firm, used social tools to keep tabs on her virtual workforce spread throughout North America. Within a few years, the word “social” may seem as cliché as “synergy” feels now.

Miro 40

The Rise of Social Everything

Marcia Conner

They effectively created a massive knowledge base that employees willingly populated with their own information. Instead of asking for periodic progress reports, Claudia Miro, when she led client services at a midsize coaching and consulting firm, used social tools to keep tabs on her virtual workforce spread throughout North America. Within a few years, the word “social” may seem as cliché as “synergy” feels now.

Miro 40