Jay Cross

AUGUST 7, 2009

Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better. Corporate approaches to learning have to change, as well. Increasing customer loyalty though learning.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. We learn to do the job on the job. To stay ahead and create more value, you have to learn faster, better, smarter. He is the world authority on 70:20:10 and these posts draw heavily on his work.). The Coherent Organization.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross's Informal Learning

FEBRUARY 16, 2009

Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Most corporate learning today can take place simultaneously with work.

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Experiencing eLearning

NOVEMBER 19, 2009

In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. Microcontent is little bits of digital information in a permanent state of flux and circulation. Now, new tools.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. Companies also use ROI to evaluate past performance. It ties actions to intended results. Ford Motor Co.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

MARCH 14, 2010

Here are some things one might add to any training director’s job description: • Supporting the informal learning process. Creating useful, peer-rated FAQs and knowledge bases. Supplementing self-directed learning with mentors and experts. Helping workers learn how to improve their learning skills.

Business 52

Business Metrics Director Knowledge Worker 52