Remove Conversation Remove Effectiveness Remove Knowledge Worker Remove Social Software
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Lurking is Not a Static State

ID Reflections

At this point, I also "serendipitous-ly" stumbled upon a couple of conversations recently that touched upon lurking (this is why I love social media). I recalled some of the posts and articles I had read in the past about lurking as a behavior in online communities and what it indicated, and decided to dig through those again.

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The Other 90% of Learning

Jay Cross

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. They learn about twice as much from those conversations compared to structured courses and programs. Social software facilitates conversation. Serving enterprise customers.

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Success Formula for Discussion Forums in Financial Services

Tony Karrer

In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. Of course, there’s no easy answers here, but lots we can discuss and learn around this.

Forum 115
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2008 2009

Tony Karrer

In my Ten Predictions for eLearning 2008 , my last prediction was: Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG. Lots of really interesting conversations. Tools to Make Reading & Research More Effective. eLearning 2.0

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SMBs and Social Learning Technologies

Janet Clarey

Blogs (corporate learning applications): knowledge management tool, source of information, group project management tool, professional development, support service, method for obtaining feedback, project management, builds writing skills, networking by having conversations with others, capture the knowledge of experts.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Person-to-person instruction is no longer cost-effective. That accounts for a mere 5%-10% of the way workers learn their jobs. General conversations and meetings with people.