Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

Instancy

MARCH 5, 2020

A customer relationship management (CRM) solution tracks your customer base. It tracks customer experience by channels and touchpoints. When combined with a business intelligence tool, you get a great insight into your customer or prospect. Engaged learners equal engaged customers. Build brand loyalty.

Custom 52

Custom Management Learning Objects Reputation Management 52

CLO Magazine

MAY 30, 2017

Doing that requires three things: Creating genuine inclusive environments where leaders allow employees and customers to influence the future. As a result, they can’t break free from the thinking of the past and continue to use the templates of old to create well-meaning but ultimately ineffective inclusion programs.

Strategy 73

Strategy Leadership Metrics Reputation Management 73

Tony Karrer

APRIL 15, 2009

A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Pretty soon, well also see the advent of reputation management, auto-generated ONA maps, and new reports on stuff like sentiment analysis, key influencers, and "hot" topics.

Blended Learning 105

Blended Learning Social Learning Social Technology 105

eFront

JUNE 3, 2015

you do enterprise eLearning) or you’re not creating your own videos, you can still benefit from YouTube as a huge repository of ready-made content. Facebook is also a handy way to create an online community page based on specific courses you offer or for your whole eLearning business as well.

Social Networks 40

Social Networks Social Media Social Media 40

eFront

JUNE 3, 2015

you do enterprise eLearning) or you’re not creating your own videos, you can still benefit from YouTube as a huge repository of ready-made content. Facebook is also a handy way to create an online community page based on specific courses you offer or for your whole eLearning business as well.

Social Networks 40

Social Networks Social Media Social Media 40

KnowledgeAnywhere

JANUARY 24, 2020

Creating a more efficient onboarding process is vital to boosting retention and helping employees grasp your company’s mission. The Society for Human Resource Management (SHRM) notes that a sound learning system with an organized online portal is an effective way to jumpstart onboarding and help employees hit the ground running right away.

Compliance Training 72

Compliance Training Learning System System Business 72