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What's on Your Social Wish List?

CLO Magazine

Use networks to create services and share collective intelligence. Imagine a senior executive in your company returns from Thanksgiving weekend having read white papers from IBM that say social business is the next step in the overall evolution of business. You’ve been doing your own research on Enterprise 2.0

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Your social wishlist

Jay Cross

Use networks to create services and share collective intelligence. Imagine that a Senior Executive in your company returns from Thanksgiving weekend having read white papers from IBM that say social business is the next step in the overall evolution of business. You’ve been doing your own research on “Enterprise 2.0

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Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. eLearning Trends Enterprise 2.0

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

10 Predictions for 2011: Trends that Will Reshape the Training Industry Total spending for training services will increase by an estimated 7-9%. Prediction #4 => Text-to-Speech Growth Accelerates Watson (the IBM machine that beat humans on Jeopardy) shows us how intelligent machines can help answer certain kinds of questions.

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[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Rachel Happe suggested some measurements of ROI.

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Through the Workscape Looking Glass

Jay Cross

It goes by many names, from Enterprise 2.0 Altimeter Group defines digital transformation as: “the realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle.”* to Radical Management or simply Going Paperless.

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eLearning Costs : eLearning Technology

Tony Karrer

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 Tony, One point that is missing from the cost analysis is consideration of the scope of the customer interaction process. We have to respond to the specific customer needs.