KnowledgeCity

NOVEMBER 29, 2023

Informal learning through peers and mentors also helps employees build their networks. L&D also creates better engagement with customers through improved customer service. While there’s often self-service customer help online, some people want to talk to a human expert to discuss their problems.

Develop 59

Develop Compliance Training Mentoring Job 59

learnWorlds

OCTOBER 18, 2022

Disputes between coworkers or customers are inevitable, but they don’t have to turn into full-blown conflicts if handled correctly. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service. Critical thinking. Boost workplace productivity. Reduce risks.

Skills 52

Skills Blended Learning Simulations Authoring Tools 52

CLO Magazine

MARCH 30, 2011

He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. Through these strategies and the company’s leadership development programs, AlliedBarton’s “Dare to be Great” culture links directly to customer service.

Diversity Training 48

Diversity Training Metrics Leadership CLO 48

Continu

SEPTEMBER 28, 2018

Management is difficult, no matter what field you work in. And that takes a lot of work. Different personalities, work styles, motivations, and backgrounds mean people work differently. And as a manager, it’s your job to get them to work together. Remote work adds a few complications: Communication.

Teams 45

Teams Management Tips Culture 45

LifterLMS

OCTOBER 15, 2020

If I’m just going to be honest with you, I think you responded to a question email of mine pretty quickly between you and customer service. Kurt Von Ahnen: It was a completely different work style for me. I was travelling way too much and I was working way too hard. Then, I found LifterLMS.

Companies 55

Companies Blended Learning Course Authoring Tools 55