Lurking is Not a Static State

ID Reflections

I have recently taken on enterprise community facilitation and was curious to see how people are interacting on our enterprise collaboration platform. This is especially true of communities in enterprises. At this point, I also "serendipitous-ly" stumbled upon a couple of conversations recently that touched upon lurking (this is why I love social media). Lurking and its role in communities has been on the forefront of my mind for the past few days.

KM 169

The Other 90% of Learning

Jay Cross

Serving enterprise customers. Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. Today’s world is a kaleidoscope, information is a tsunami, and workers face novel, complex situations every day. What’s important is tacit knowledge, the know-how that’s taught by experience as opposed to the know-what that is written in books or a syllabus. Learning is social.

Jive 53

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Learning and KM: Separated at birth?

Jay Cross

I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. Today, Enterprise 2.0 He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0

KM 37

Success Formula for Discussion Forums in Financial Services

Tony Karrer

I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank. In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers.

Forum 110

SMBs and Social Learning Technologies

Janet Clarey

SMBs & Social Media (Sum Total). Other notes: Definition of social media vary among attendees (~160). Noted main difference between main stream media and social media. Social media enables everyone to publish/access info inexpensively. Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development.