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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. While it’s true that a comprehensive knowledge base is crucial, the key lies in training employees right the first time and educating them on the resources available.

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The Theory and Practice Gap in eLearning

eFront

They are confident of their best practice knowledge in andragogical design, feeling they have completed their research on the content and the learner analysis. The challenge here is to harness the expertise of the individuals behind the extant research and use it to propel an eLearning research culture within an organization.

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The Theory and Practice Gap in eLearning

eFront

They are confident of their best practice knowledge in andragogical design, feeling they have completed their research on the content and the learner analysis. The challenge here is to harness the expertise of the individuals behind the extant research and use it to propel an eLearning research culture within an organization.

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A Leadership Makeover at Ingersoll Rand

CLO Magazine

Employees are reviewed on how they demonstrate knowledge, skills, abilities and personal characteristics, and ultimately how they achieve their business objectives. They allow us to march forward in unison to achieve more than we possibly could independently and together to arrive at premier performance.” ” Mason agreed.

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Top 68 eLearning Posts from April - Hot Topics iPad Google Buzz

eLearning Learning Posts

If there was a perfect assessment system, someone could just prove what they know, regardless of how they gained the knowledge. A group of people felt that an organisation should make a far sighted decision decision about their knowledge platform and select one that offers features to scale, rate and manage information better.

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Top 70 eLearning Articles - Hot Topics: iPad Adobe Captivate - July 2010

eLearning Learning Posts

How to Convert PowerPoint Presentations With Embedded Audio and Synchronized Animation by Jeff Batt - Learning Solutions Magazine , July 21, 2010 While Unison is a good tool for creating interactive activities, you can also use it to upload and convert PowerPoint presentations, including animation, audio, and synchronization timing settings.