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Knowledge Management Core Issues

Tony Karrer

This requires ethnographic digging, an understanding of the organization, a deep appreciation of knowledge practices and emergent affordances. Not many firms recognize or care about sub-optimal performance in this area - the results you see, are diffuse, obtuse and difficult to fit into classic ROI models. Great stuff Denham.

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What Makes a MOOC a MOOC?

ID Reflections

Employees are rejecting them; L&D is desperately trying to prove the ROI of these programs while employees are finding their own means of acquiring the required skills and knowledge. They are using various tools for PKM ( Personal Knowledge Management ) and taking onus of their own learning.

PKM 157
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The Changing Nature of Workplace Learning

Learnnovators

They require the sharing of tacit knowledge, which cannot easily be put into a manual. In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared.

Change 150
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THE CHANGING NATURE OF WORKPLACE LEARNING

Learnnovators

They require the sharing of tacit knowledge, which cannot easily be put into a manual. In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared.

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Not Your Father’s ROI

Jay Cross

Productivity in a Networked era: Not Your Father’s ROI. One cherished industrial age concept that is proving particularly difficult to let go of is return on investment (ROI). But like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning. It’s the language senior managers understand. Traditional ROI.

ROI 66
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The Customer Education Experts Directory

learnWorlds

With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. People & process management. Knowledge management. Management & coaching skills.

Expert 52
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Working Smarter eFieldbook $12

Jay Cross

Forums for written discussion by topics or by teams. ROI is in the mind of the beholder 159. Network Era Productivity: Not Your Father’s ROI 194. Traditional ROI 195. Trust 276. Trust and Getting Things Done in Organizations 277. Trust and ‘A Seat at the Table’ 277. Who Knows 300.