Jane Hart

SEPTEMBER 13, 2011

So how then do we measure learning in the workplace? Well, although we can track formal learning activity, it is really not possible to track informal learning (where most people’s learning takes place). Quantity is an antiquated measure of success”.

Social Learning 199

Social Learning Social Metrics Blended Learning 199

Tony Karrer

APRIL 7, 2009

Tools Collaborative Learning Using Web 2.0 Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Applications in Learning Rethinking Learning Styles Understanding E-Learning 2.0 Tools - A Summary PR 2.0:

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Jay Cross's Informal Learning

FEBRUARY 16, 2009

Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Most corporate learning today can take place simultaneously with work.

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Jay Cross

JULY 4, 2009

Informal Learning. Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. Workshop on Business Impact of Learning in the Real World for Learning and Skills Group in London. Becoming very comfortable working while standing up.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Jay Cross

MARCH 14, 2010

Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Here are some things one might add to any training director’s job description: • Supporting the informal learning process. Creating useful, peer-rated FAQs and knowledge bases.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

JUNE 28, 2011

In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64