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20 Awesome Quotes From Jay Cross

Learnnovators

That’s a loss of control for training departments and it makes them uncomfortable. ”. “ …formal and informal learning are not separate things: they are points along a continuum. All learning is part formal and part informal. Lots of L&D people have been beguiled by the notion of ROI. The issue is how much of each. ”.

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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Lots of L&D people have been beguiled by the notion of ROI. If she’s convinced the learning intervention led to improved performance, that’s about all you need. The loudest voice on the topic of ROI is a former banker who tells L&D professionals that intangibles don’t factor into the equation. They need to be partners.

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JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

Lots of L&D people have been beguiled by the notion of ROI. If she’s convinced the learning intervention led to improved performance, that’s about all you need. The loudest voice on the topic of ROI is a former banker who tells L&D professionals that intangibles don’t factor into the equation. They need to be partners.

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Decisions, decisions. Business decisions.

Jay Cross

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. There’s more and more to learn.

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2008 in retrospect

Jay Cross

Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them. .&# Discussed ROI of Learning at CLO Symposium in San Diego.