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Using Social Media to Improve Workplace Learning

Janet Clarey

. “We are moving toward a knowledge-era model of education with large-scale social networks involving complex communities and individual identify construction.&# (Wenger, 2004). A strong collaboration platform links continued knowledge acquisition, development, and learning.&# (Bruck, 2007).

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Not Your Father’s ROI

Jay Cross

“Intangible assets — a skilled workforce, patents and know-how, software, strong customer relationships, brands, unique organizational designs and processes, and the like — generate most of corporate growth and shareholder value,” wrote NYU Professor Baruch Lev in Harvard Business Review in June 2004. More analysis by more people.

ROI 66