Jay Cross

NOVEMBER 25, 2011

November 1, 2011 to November 25, 2011. Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Business = service - Internet Time Alliance , November 22, 2011.

Cognitive 62

Cognitive Social Networks Social Media Network 62

CLO Magazine

NOVEMBER 25, 2013

GOLD: Adri Maisonet-Morales, Vice President, Enterprise Learning and Development, Blue Cross & Blue Shield of North Carolina One thousand flowers are about to “bloom” at health insurance provider Blue Cross & Blue Shield of North Carolina. Customer satisfaction also increased.

Bloom 32

Bloom Innovation Wiki Simulations 32

Jay Cross

DECEMBER 17, 2011

January 1, 2011 to December 17, 2011. Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Network thinking - Harold Jarche , December 15, 2011.

Social Networks 61

Social Networks Authoring Tools Doc Social Media 61

Jay Cross

MAY 26, 2015

Learning Ecosystem, Learning Ecology, and Learnscape mean the same thing as Workscape. I don’t use the word learn with executives, who inevitably think back to the awfulness of school and close their ears. In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth.

Metrics 36

Metrics Compliance Training Social Networks Wiki 36