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Break it down! (No it’s not Hammer Time! Yet)

eLearning 24-7

Security is quite strong, privacy is there and when there is a problem, they deal with it – albeit you might have to make a call and unleash the power of your voice (ok, maybe not). Actually, I do blame: Vendors who still post RFP templates on their site – which by the way tend to be geared towards themselves. Guess what?

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When your LMS BFF is no longer

eLearning 24-7

If you are a vendor you are likely to see it too often and it appears when the “potential customer” sends you a RFP without ever talking to you prior to. . Or they send the RFP after a discussion, but before seeing the product. Nowadays it is easy to just send off that RFP without doing any due diligence.

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K-12 and LMSs are Broken, Who’s to Blame?

eLearning 24-7

The problem though is that there is a crisis going on in the K-12 sector and it is tied in part to e-learning (with wins and losses) and LMS vendors who serve that sector. 132,270 schools in the United States (NCES, 2012). Another vendor showed me a school district whose RFP was 36 pages in length. 36 pages?

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The Customer Education Experts Directory

learnWorlds

He likes to back up his intuition with data to drive continual improvement, tackle new problems with both creativity and practicality. Feature fatigue and the risk of overcomplicating RFP technology with features. 2016 Stevies Award for Customer Service | 2012 Jobvite Customers Award. Name: Brittany Tamul. Company: ArrowStream.

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