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The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

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THE EVOLVING FACE OF EMBEDDED PERFORMANCE SUPPORT

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

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How do we measure value creation from training?

CrossKnowledge

The outcome of these behavioral changes should be increased performance: Have they achieved their objectives? Here again, it’s often the line manager who is best able to evaluate the performance of his or her subordinates. These KPIs can be results-oriented (quantitative: performance) or process-oriented (qualitative: human capital).

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Kirkpatrick’s Four Levels of Evaluation

Learnnovators

Was there significant and measurable change in performance of the trainees when back to their jobs? Since Kirkpatrick stated his original model, other theorists like Jack Phillips, have referred to a fifth level, namely, Return On Investment (ROI). Published on 27-Jun-2013. Did the trainees use the relevant skills and knowledge?

Evalution 133
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KIRKPATRICK’S FOUR LEVELS OF EVALUATION

Learnnovators

Was there significant and measurable change in performance of the trainees when back to their jobs? Since Kirkpatrick stated his original model, other theorists like Jack Phillips, have referred to a fifth level, namely, Return On Investment (ROI). Published on 27-Jun-2013. Did the trainees use the relevant skills and knowledge?

Evalution 100
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What is stopping companies from measuring learning: Skillsets, datasets, toolsets or mindsets?

Xyleme

According to Deloitte''s most recent research, annual spending on corporate learning increased 15 percent in 2013 , reaching more than $70 billion in the U.S. Organizations don''t care about measuring learning, they care about applying learning that improves business performance.". alone to shrink the existing skills gap.

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Building a Better Working World

CLO Magazine

Building a better working world — this is EY’s ultimate purpose, one it works to espouse through its Vision 2020 strategy launched in 2013. At the heart of this strategy is having the highest-performing teams provide exceptional client service worldwide. Photo by Will Byington. All of these efforts have not been without challenges.