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Why We Should Stop Talking About ROI in Training

Mindflash

For as long as Return on Investment, or ROI , has been prevalent concept in business, it’s also been a fixture of workplace learning and performance. A Brief History of ROI in Training. Many people look at Don Kirkpatrick ’s work from as early as 1959 as the beginning of ROI in learning and development.

ROI 101
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What's the problem with Kirkpatrick?

Clive on Learning

My assertion is that it is, even though in practice, we don't do that much of it - according to an ASTD survey, 91% of organisations evaluate at level 1 (reactions), 54% at level 2 (learning), 23% at level 3 (behaviour change) and 8% at level 4 (impact on results). Not that ROI is in any way a red herring. I think it does.