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How to Win Over Tough SMEs

Mindflash

From time to time, we’ve all had to tap into our inner Perry Mason to convince a tough Subject Matter Expert (SME) to let us try something new. Many of us can attest to the challenges of working with skeptical, change-resistant, know-it-all, or overly-involved SMEs. Of course, most SMEs aren’t out to annoy you.

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Training Lessons from Seinfeld: Lesson #2 – Don’t Overwhelm Your Trainees

Mindflash

Watch and see if you’re reminded of anyone you work with… One of the biggest challenges I hear about working with Subject Matter Experts (SMEs) is getting them to focus on “need-to-know” training content. So how can you help your SMEs keep your trainee’s cognitive load in check?

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Engage Your Customers With These Training Strategies

eLearningMind

“Then, how am I going to engage customers? . “Then, how am I going to engage customers?” But it’s not simply about putting on a smile every time you close a deal or hand over a receipt to a buyer. The modern customer has so many good-quality products to choose from these days. ” you ask.

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Top 74 eLearning Posts from September 2010

eLearning Learning Posts

But how to write one? Challenge #1: I don’t know how to get my image to fill the entire screen. Free Quiz and Test Maker Tools Plus My Top 3 - eLearning 24-7 , September 14, 2010 While this market has always existed, it is clearly taking a whole new form in two areas: Strong emphasis to embed into a web site or blog.

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Transitioning to Learning and Development: A TLDC Event Recap

Scissortail's Learning Nest

Job transitions are tough. Last week, the Training, Learning, and Development Community (TLDC) hosted an incredible event called Transitioning to Learning and Development (T2LD). With a week-long event, there was way too much wisdom shared to capture in a single post. So, I’m just going to hit some highlights. You are tougher.