Communities of Practice Knowledge Management Knowledge Work Sound 
Jay Cross
AUGUST 7, 2009
In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. The “learn” part highlights the importance of baking the principles of sound learning into that environment rather than leaving it to chance.
Jay Cross
JUNE 28, 2009
At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating. What You Can’t See. More analysis by more people.
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