Jay Cross

AUGUST 7, 2009

In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. The “learn” part highlights the importance of baking the principles of sound learning into that environment rather than leaving it to chance.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

MARCH 14, 2010

Business is about making sound decisions. The way to make sound decisions is to judge when you have enough information to move ahead and when the level of risk is acceptable. Supporting participation in professional communities of practice. In knowledge work, overwork leads to stress and a reduction in cognitive acumen.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating. What You Can’t See.

ROI 66

ROI Social Networks Network Authoring Tools 66