eLearning 24-7
AUGUST 14, 2017
Has a strong deep learning capability with an algorithm (a requirement), but the nice plus is that the admin can change the weights/points and what is and is not required/completed to achieve (some vendors require you to complete content/courses to score plus in the algorithm, thankfully Saba does not). No video streaming though.
Talented Learning
NOVEMBER 18, 2015
The cloud enables new LMS vendors to create and support one product that all customers use providing economies of scale in research, customer support and required investment capital. Over the last five years, new LMS companies have poured into the marketplace filling an obvious need of customer service and targeted business solutions.
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eLearning 24-7
JANUARY 16, 2018
Vendor claimed retention rates, customer service success. With SEPs the focus is on sales training, but many of them have and push customer service/support training too. Service Rocket. Details soon on how to catch this live event, err ongoing streams as I spare no mercy on everyone! Areas I ignored.
eLearning 24-7
FEBRUARY 25, 2019
What is a sales enablement platform and why if they pitch it for sales training, does it offer customer service training too? Focuses heavily on “sales training” push BUT also customer service training too. Most customers use them for sales training and customer support training. What is an SEP?
Talented Learning
FEBRUARY 6, 2019
It also integrates many third-party apps, so you can extend the platform’s functionality simply by entering API codes that tie-in everything from customer service software and content authoring to customer relationship management and virtual classrooms. OnPoint Digital. ServiceRocket Learndot. Thought Industries.
eLearning 24-7
FEBRUARY 28, 2013
Anyway, not sure how that played out when they had some clients who moved from Absorb to SmartLab and then ended up going back to Absorb – not an ideal customer service move IMO. Can record live events and stream them or place them on the platform for future viewing. Saba: See SumTotal. 8 Docebo. (on
Limestone Learning
MAY 28, 2019
You’ll see recent research on virtual classrooms, including the implications of mobile devices for online learning; the move toward short, live learning snippets; and the explosion of streaming video.
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