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Association eLearning

FAQ

Problem

If the User Experience Annoys, Fix It.

Association eLearning

AUGUST 27, 2015

If the course expects the learner to do something, but the learner doesn’t know that, there’s a problem. Or you may want to add a “Help” or “FAQ” screen to the course itself. If a course has multiple sections and they each handle navigation differently, for example, you should let the learner know. Provide Support Options.

Social Networks

Social Networks Association FAQ Google

Smarter Uses for Social Media

Association eLearning

JUNE 6, 2013

Try posting FAQs to social media channels in advance of the event. Now that’s providing solutions before the problem. Using these approaches you’ll be sure to stay in front of your member much longer than the time it takes to skim an email. Do you ever get bombarded with telephone calls and emails about the event? Social Learning.

Social Media

Social Media Social Networks Media Social

Association eLearning

If the User Experience Annoys, Fix It.

Smarter Uses for Social Media

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