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What is customer training? Benefits and how to successfully create it

Matrix

However, these solutions are not always great since state-of-the-art AI is rather costly, and off-shore call centers may come with m ore disadvantages than perks. Red Hat is an American IBM subsidiary that offers open-source software products to enterprises. Customer training best-practice examples. Customer training done right.

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8 Compelling Reasons To Adopt E-Learning Tools And Technology

Kitaboo

percent of global Fortune 500 companies are today using e-learning technology to instruct employees and this figure is likely to rise steadily in the near future. To illustrate with an example, you notice that your offshore sales staff need some additional training based on recent figures. Studies reveal that over 41.7%

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eLearning Conferences

Tony Karrer

All the information below was obtained from Internet sources and announcements in educational journals. If possible, please do not remove the contact information when you re-distribute the list as that is how I receive updates and corrections. Note also that some events will be cancelled at a later date. Thanks for your cooperation.

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eLearning Conferences 2011

Tony Karrer

If possible, please do not remove the contact information when you re-distribute the list as that is how I receive updates and corrections. link] December 4-7, 2010 Technology Information Education Services (TIES) Educational Technology Conference, Minneapolis, Minnesota, USA. If you publish the list on the web, please note its source.

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Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

HTML5 web apps might be ideal for consumer-centric marketing efforts, mobile games and some social tools but these experiences are one-dimensional compared with the full-on, multi-functional mLearning experiences mixing formal and informal interactions, performance tools, ready access to information and experts, gaming systems and more.

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The Changing Face of Work and Workplace Learning

Learnnovators

Here are five things/phenomenon that did not exist five years back (at least not in the way we know them today): IBM’s Watson, the AI driven robot that interacts with humans on human terms (in natural language). On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.”

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The Changing Face of Work and Workplace Learning

ID Reflections

Here are five things/phenomenon that did not exist five years back (at least not in the way we know them today): IBM''s Watson, the AI driven robot that interacts with humans on human terms (in natural language). L&D will have to cater to a global talent pool of diverse individuals with very specific and unique learning needs.

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