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What's on Your Social Wish List?

CLO Magazine

You’ve also sensed a groundswell in the learning and development community favoring social, self-directed pull learning. You probably read a compelling argument recently that people in knowledge organizations learn three to four times as much from experience as from interaction with bosses, coaches and mentors.

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The key to understanding what’s going on

Jay Cross

Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Knowledge management and corporate learning may never be the same. Knowledge management and corporate learning may never be the same. Social Software: Get Affiliated. What is social software?

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Your social wishlist

Jay Cross

The allure of social business is captivating. McKinsey, MIT and others report that companies that embrace social business models: reduce time to market. speed up access to knowledge. The social business juggernaut has arrived and the time to get on board is now. increase the level of innovation. reduce operating costs.

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The Social C-Suite

CLO Magazine

The C-suite should adapt its leadership style to incorporate social as a way to both give knowledge to the organization and to endorse collaborative-based practices that enrich employee competence. There are a few reasons why the C-suite isn’t using social media more inside organizations.

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Co-creation

Jay Cross

“learning (co-creation of knowledge)&#. “If we look at learners positively, we see that their learning creates new knowledge. social software apps. reputation management. social network analysis. I’ve been rattling on about co-creation for more than five years, and I was hardly the first.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Person-to-person instruction is no longer cost-effective.