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Kirkpatrick Revisited | Social Learning Blog

Dashe & Thomson

I have included Kirkpatrick’s Four Levels of Evaluation in every proposal I have ever written, and I wanted to hear from Kirkpatrick himself regarding his take on the current state of evaluation and whether his four levels are still viable. Well, based on where Kirkpatrick and his son James are today, I was completely wrong.

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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

And as time has gone by, I have started to wonder about the validity of Kirkpatrick in today’s world. My thinking about training evaluation was turned on its head by a presentation at the February 2011 MNISPI meeting by Beth McGoldrick of Ameriprise’s RiverSource University. I have found this to be extremely frustrating. But it wasn’t.

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Training vs. Learning and the Role of Mobile Devices

Dashe & Thomson

Through an interview with John Congemi, senior manager of retail learning and development, we learn that all training initiatives at Best Buy now center on the three pillars of ROLE: freedom, co-creation and a robust library of learning content. Going forward, our retail associates can learn where, when and how they choose.”

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Training vs. Learning and the Role of Mobile Devices | Social.

Dashe & Thomson

Through an interview with John Congemi, senior manager of retail learning and development, we learn that all training initiatives at Best Buy now center on the three pillars of ROLE: freedom, co-creation and a robust library of learning content. Going forward, our retail associates can learn where, when and how they choose.”

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Organizational Change Management Cited – Again – as Key.

Dashe & Thomson

Organizational change management, as usual, is right near the top of the list: A major contributor to the importance of change management stems from the impact on workers’ job roles, and the degree to which those changes can affect their careers. That impact likely includes process changes that may affect employees in a variety of ways.

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The Renewed Importance of EHR Training – Meaningful Use Incentives.

Dashe & Thomson

Instruction must, therefore, be on an “as-needed&# basis, with concise, easily-accessible, role-based lessons allowing employees to learn in a way that promotes retention without causing burn-out. My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service.

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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.