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What Does the Training Department Do When Training Doesn’t Work?

Performance Learning Productivity

Training Industry estimates the 2012 figures for the training market at $131billion in the USA and $160billion for the rest of the world – a global total of $291billion. Supporting our workforce to get better and achieve to their potential is not just about the money. Sometimes isolating ROI is easy, sometimes it’s impossible.

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

The availability of cost-effective resources to facilitate wide collaboration (including open source software that enables wikis, discussion groups, chat and even web conferencing) presents the chance for organizations to reconsider the effectiveness of the performance support being offered to their people. Here's what came up.

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How Effective are Your Training Dollars?

CLO Magazine

In his May 2012 research, “Impact of Training on Success of ERP Projects,” feedback from IT executives indicates team members’ knowledge and skills are the most critical factors leading to project success (Figure 1). Claudia Faerber, senior manager for user sustainment at pharmaceutical distributor McKesson Corp.,

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Learning to the Rescue: The FDIC’s Thom Terwilliger

CLO Magazine

In 2011 and 2012, there were 92 and 51 bank failures, respectively. In response, its learning and development team created just-in-time training, learning guides and new courses to ensure new employees could support the increased work load. Born in South Korea and adopted at 2 months old by a U.S.

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How to Become a Learning Organization (An Interview with Michelle Ockers)

Convergence Training

Normally I work through learning and development teams, sometimes directly with business leaders, looking at making sure that what we’re doing with learning in organizations has an impact on performance. ” and “What’s going to make a difference to performance?” Leadership that reinforces learning.

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The Customer Education Experts Directory

learnWorlds

percent decrease in support costs. With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. People & process management. Knowledge management.

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Status Quo? Not This CLO

CLO Magazine

In 2012, he was hired as an organizational design consultant and was quickly promoted to manager and director. My approach is to look at every problem through the lens of who is involved and what education is appropriate to help them improve their performance,” he said. By 2015 he was the new vice president and CLO. “We

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