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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

In the learning & development space, we often pride ourselves in the ability to craft engaging learning programs. We strongly suggest Confluence to organizations who are either familiar with Atlassian, and/or need a tool to create an extensive repository of information. And we should be proud!

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Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move

Cloudshare

The following is an overview, with each section supported by a “case in point” – real-world examples of customer successes in this realm. Case in point: BWise, a company that specializes in governance, risk and compliance technology, quickly scaled up its training programs by switching to virtual learning. Any time, anywhere.

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5 New Year’s Resolutions for Customer Education in 2021

Cloudshare

Ready to start 2021 strong with an awesome customer education program done right? Here are 5 must-haves to take your customer education to the next level this year. When implemented intelligently, customer education programs can help with improving many of the key metrics that organizations put on their roadmap.

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7 Ways for L&D to Look Ahead to 2023

Learning Rebels

People will participate in a learning program and then say, “Yeah…so what?” So the organization keeps its customers happy, increasing your satisfaction numbers, leading to a bonus, that’s so what. We put programs and content out in the universe to help support the workforce. That’s good news for everyone.

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10 Knowledge Sharing Platforms

Ed App

With Flowlu , you can discuss projects, plan workflows, exchange information, and maintain alignment with customer communication procedures. You can even set up help centers using this knowledge sharing platform, so that your team or customers can easily access FAQs and other how-tos. Customer help center. Key features: Spaces.

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10 Conflict Resolution Training Software

Ed App

Simply drag and drop your training content, add images or videos, customize the branding, click on publish, and you’re done! . This training platform also has a comprehensive course library offering free, pre-built, and highly customizable microlearning programs. Cost: Available upon request. Key features: Content authoring tool.

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Best SaaS Conferences 2020

Coassemble

Create digital offerings, host demos, and reach more customers. For many SaaS businesses, customer experience (CX) is extremely important to differentiate themselves from the myriad of other products on the market. Adobe Summit deep dives into creating world-class customer experiences through experiential marketing. What is it?