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Trends you need to know from the 2019 Atlassian Summit

EduTrends

Over 17 years ago, Mike Cannon-Brookes and Scott Farquhar founded Atlassian with the mission of unleashing the potential of teams everywhere. This year’s summit brought together 4,000 Atlassian Community customers and partners who share the mission of supporting teams to do their best work.

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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

We strongly suggest Confluence to organizations who are either familiar with Atlassian, and/or need a tool to create an extensive repository of information. Note : Confluence is developed by Atlassian, which means it easily integrates with other Atlassian platforms such as Bitbucket, Jira, and Trello.

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Optimizing training with virtual labs: New ebook shows how customer education leaders successfully made the move

Cloudshare

The following is an overview, with each section supported by a “case in point” – real-world examples of customer successes in this realm. Not only are instructors now able to spend more time on content, rather than on travel and logistics, customer feedback is setting new highs for satisfaction. Any time, anywhere.

eBook 52
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5 New Year’s Resolutions for Customer Education in 2021

Cloudshare

Ready to start 2021 strong with an awesome customer education program done right? Here are 5 must-haves to take your customer education to the next level this year. When implemented intelligently, customer education programs can help with improving many of the key metrics that organizations put on their roadmap.

Custom 52
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2019, reflections

EduTrends

In 2019, EduBrite launched a new offering SuccessX, started a new EduBrite University webinar series, sponsored two events - Atlassian Summit and DevLearn besides adding a number of new features in the platform.

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Soren Kaplan, Leapfrogging to Learning Breakthroughs and Innovation, Opening Keynote at #LSCon

Learning Visions

TechKnow Bar – you can walk right up to the IT desk and get help (like the Apple Genius Bar) Customers come in once a month so they can hear directly from them… Design for Delight: Deep customer empathy, go broader to go narrow, rapid experiments with customers. Test and learn as you go. the Apple of IT Support?

Kaplan 200
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Developing Learning Objects in a Team

Raptivity

There was a subject matter expert to develop the content, an editor to revise grammatical mistakes, an artist dedicated to design graphics, and some managers to help us with customer's details, business model, etc. Pre-closure meeting with the customer to answer all their pending queries.