The Performance Improvement Blog
DECEMBER 16, 2015
In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals. In a learning culture , formal training is just one of many methods used to facilitate employee learning.
eFront
FEBRUARY 16, 2015
You even have an effective community-of-practice style conversations under your courses. The ultimate goal of any eLearning course is to improve employee performance or change their attitude towards their job. Think of an old goal in a Customer Service course: “Teach learners all about quality service.”
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OpenSesame
MAY 3, 2011
By creating a culture and workplace of engagement, collaboration and flexibility, you’re attacking not only the “soft” issues of your employees’ attitudes and feelings about their work but the “concrete” issues of productivity, customer service and ultimately, profit. Tweak, collaborate, revise.
CLO Magazine
MARCH 30, 2011
Bill Whitmore, CEO of AlliedBarton Security Services began the morning with a keynote on how to drive business performance through leadership branding. He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average.
CLO Magazine
JULY 8, 2013
Every other month, market intelligence firm IDC administers a Web-based survey to the BIB on a variety of topics to gauge the issues, opportunities and attitudes that affect a senior learning executive. Cushing Anderson is program director for learning services at market intelligence firm IDC.
eLearning Learning Posts
SEPTEMBER 8, 2010
Aiding in such things as increasing positive learner attitudes and providing a social role model for interactions. I’ve found these dimensions very usefull in consulting about communities, exploring its value for the organization. am doing social media full-time as my job with Education Services at EMC. Capital Spend.
learnWorlds
FEBRUARY 26, 2021
Customer Service. onboarding) that is designed to impart attitudes, knowledge, or skills to customers by a business or industry. Social media can be used as an activity feed of online communities of practice. Such courses may include: Accounting and Finance. Corporate Sales Training Programs. Health and Wellness.
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