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The individual or the organization: Identifying the root of employee underperformance

CLO Magazine

Some managers jump straight to professional development offerings and recommend a course, a coach or a class. In order for managers to effectively address gaps in performance, they must start by asking four questions: Does my direct report have the information, abilities and attitude to be effective in their position?

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10 Trainer Skills You Need for 2022

Ed App

EdApp offers a great Problem Solver course to teach your trainers how to solve issues in a systematic and logical manner. This course highlights the necessity of innovative problem-solving. It also covers the many concepts and styles of creative problem solving, as well as the various sorts of decision-making for each circumstance.

Skills 52
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How to Hire Compatible People into your Business with Enlightened Hire Entrepreneur Susan Wos

LifterLMS

She started offering personal advice and job listings for licensed professionals in the salon, spa and barbershop industry in 2018. At LifterLMS.com , you can learn more about new developments and how to use LifterLMS to build online courses and membership sites. You know, now, I’m not a tech person. That’s my goal.

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The Top 10 Ways to Enhance Soft Skills with Employee Training

learnWorlds

Soft skills are transferable to any job and describe the personal attributes that allow individuals to interact effectively and harmoniously with other people. Critical thinking is the ability to assess a situation effectively and decide which course of action is the best. How Can You Increase Soft Skills Through Employee Training?

Skills 52
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Why a LMS is as Vital as Staff Performance Management

Mindflash

Learning is a crucial component in the process of your workforce achieving their goals – both professionally and personally – but is it valued as highly in most organisations? Author bio: Jordan Bradley works for High Speed Training (HST), a fully accredited specialist eLearning course provider based in the UK.

LMS 40
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Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium

CLO Magazine

He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. Hardy said DAU’s learning goals are all about the job: preparing for the job — courses — and supporting the job — communities of practice, continuous learning, knowledge sharing tools and mission assistance.

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How to Conduct a Customer Service Assessment

ProProfs

Customer service assessments provide a quick and easy way to analyze skills and attitudes crucial for customer service roles. Depending on the type – scored or personality, such tests may provide a score/percentage or a personality analysis as the outcome. . Personality assessments. View This Course + Assessment.