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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Cost: Free. Authoring suite.

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10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

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Elearning Authoring Tools to Skyrocket Training

Continu

If you are unfamiliar with elearning authoring tools and wondering how to use them. What is an e-learning authoring tool? So when we talk about elearning authoring tools, what exactly does that mean? Basically, this tool is a software program used to create learning modules and training sessions.

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10 Knowledge Management Software

Ed App

Managing your organization’s data, projects, tasks, and content resources is now made easier through the use of web-based knowledge management software. Knowledge Management Software #1 – EdApp. Cost: Free. Highlights: Authoring tool, course library, forums, discussions, analytics dashboard.

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The Benefits of Cloud-Based Accounting Software

Coreaxis

The Benefits of Cloud-Based Accounting Software Comparison of accounting software for small businesses and startups Discover the countless advantages of using cloud-based accounting software for your business. Cloud-based accounting software has emerged as a game-changer for businesses of all sizes.

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10 Training Tracking Tool Options To Boost Team Learning

Continu

If you’re in the market for a new learning software provider, a training tracking tool is a must. We’ve broken these out into categories to more easily digest which of these training tracking tools is the best fit. Continu is a training tracking tool that offers a versatile cloud-based interface. Key features.

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Understanding the Role and Impact of a Help Desk Job

Epilogue Systems

Buckle up, as we delve into the world of help desks, exploring its types, the path to effectiveness, benefits, challenges faced, and tools that aid in its operations. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services.