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How to restructure your business for remote success

Matrix

Despite the fact that many states and many businesses around the nation are beginning to open up, many remain closed with nothing but uncertainty for the future. In order to stay afloat and be relevant in this current climate, businesses are shifting gears from on-site operations to instructing their employees to work from home.

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L&D Vision 2022: The Future of Managed Learning Services

Infopro Learning

In the last two years, most businesses have been forced to adapt to the ever-changing market conditions and accordingly adjust their feet in the new environment. Everyone contributed towards meeting these business goals and unlocking success, but the crux of all resided on Learning & Development teams.

Services 221
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Top 4 leadership lessons 2020 taught us

Matrix

These relevant takeaways will help paint a clearer picture of how leadership needs to evolve to navigate the current situation and deal with what looks to be its rather challenging aftermath. It was rather difficult at first to assess the immense impact that working remotely will have. People need to come first.

Lesson 97
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Could mass layoffs be hurting diversity?

TalentLMS

While they’re sometimes inevitable, layoffs don’t have to undermine your diversity, equity, and inclusion efforts. Let’s take a look at how layoffs can impact DEI and ways you can keep diversity from taking a back seat during times of financial concern. Why the disparity? Newer employees often get let go first. million men.

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How to ensure the long-term success of your remote team

Matrix

The world of work has been forever changed this year due to the pandemic, pushing companies to quickly implement remote work practices. While maybe a few months back, we may have thought that this is a temporary thing, it has now become more evident than ever that remote work is the new normal. Empathy is the key here.

Teams 71
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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. You need to play around with customer service training ideas and see what works best for achieving your business goals, particularly when it comes to building a highly knowledgeable and resourceful customer support team. Focus on soft skills in your training programs.

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How to prepare your team to overcome unexpected obstacles

Matrix

It’s common knowledge in the business world that one should expect the unexpected. Sudden unfortunate events like recessions, pandemics, and natural disasters have the potential to negatively affect a business’s profits and even cause a company to go out of business. Communication is key.

Teams 52