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The Future of How We Think

CLO Magazine

VR training currently fits into one of three models: skills-based, knowledge-based and behavioral. With the knowledge-based model of VR training, content is replaced in its spatial context, enhancing cognition. Today, most VR training platforms are built on the skills- or knowledge-based models.

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Free learning & development webinars for June 2022

Limestone Learning

PT: Five Key Success Principles in Building Human-Centric, Networked and Innovative Organizations (Free for ATD members) With the world undergoing constant disruption and customer needs quickly evolving, the Coca-Cola Company recognizes that it needs to innovate constantly. In the end, it must be consumer-centric.

Free 101
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IBM: Driving Innovation

CLO Magazine

” Persico said because customers largely perceive the IBM brand based on their interactions with employees, it’s even more important the company equip employees with the right skills and mentality to be successful.

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Opinion: The LMS Isn’t Dead … Yet

CLO Magazine

There are dozens of other ancillary services that the LMS also claims to provide but typically aren’t well performed — or at least not as good as best-of-breed tools that serve the same purpose. Customers will continue to procure systems to deliver a wide range of functionality.

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Better Training Needed for Financial Services Frontline Employees

CLO Magazine

A new study shows that frontline employees in the financial services industry need more in-depth and ongoing training to provide a more positive impact on customers. Because the financial services industry is robust and diverse, frontline professionals end up consuming a lot of information in a short period of time. and Canada.

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How Effective are Your Training Dollars?

CLO Magazine

Or, leaders might ask about improvement in individual performance, business outcomes, operating procedures, business processes, customer satisfaction, mobile device use and exploitation of management structure. The evidence of success is the longevity of their customer relationships. ” said TSIA’s Chapman.

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Building Informal Learning Habits

CLO Magazine

“As a result, we expect employees to be accountable for their own development and then provide customized support to make that happen.” This could include outlining the context for interactions with peers, customers, vendors, leaders and experts in meetings, customer sales or service interactions.