Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. As standalone companies realize that they’re really extended enterprises, co-learning with customers and stakeholders becomes important as everyone faces the future together. An effective community of practice is like a beehive.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

AUGUST 7, 2009

In the world of business, the era of networks is crowding out the Industrial Age. Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and obliterating the walls that have separated businesses from their customers. In sum, networks are ushering in new ways of doing business.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

MARCH 19, 2012

Xerox Learning, DDI, Forum Corporation, and hundreds of other “instructional systems companies” sprung up. It’s premised on the beliefs that management has access to the necessary strategic information and knowledge. To be effective today they need to be constantly probing and trying out better ways of work.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Experiencing eLearning

NOVEMBER 19, 2009

In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. Very few companies have strategy for social media–many say it won’t work in their culture. Now, new tools.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Jay Cross

JUNE 28, 2009

It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Productivity in a Networked era: Not Your Father’s ROI. The network era now replacing the industrial age holds great promise. Companies also use ROI to evaluate past performance. Look at Chrysler.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

MARCH 14, 2010

The shift from training (we tell you what to learn) to learning (you decide what to learn) increases the scope of the director’s job from classes, workshops, and tests to the broad array of networks, communities, meta-learning, and learning culture. Creating useful, peer-rated FAQs and knowledge bases. Long-term” means one year.

Business 52

Business Metrics Director Knowledge Worker 52