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14 Types of Employee Training Programs (+Benefits, Examples)

WhatFix

In-person group training sessions for soft skills training like customer service, team-building, and client management. Product knowledge training for customer service: Train the support team on the technical aspects of the product – how it works, what parts it consists of, and how to fix it.

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6 End-of-Year Mistakes That Businesses Should Avoid

Coreaxis

They can evaluate the effectiveness of their marketing campaigns, sales techniques, and customer service initiatives. The Consequences of Poor Tax Planning Poor tax planning can result in unnecessary tax liabilities and hinder your business’s cash flow. Furthermore, staying updated on changes in tax laws is crucial.

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The 5 Best Ways to Improve Your Employees Training Needs

WalkMe Training Station

One way that the trainer can collect this information is through conducting an employee survey or staff forums to help communicate with management. When hiring new front-line workers, it is often a liability to the company because it invests resources in training employees who lack advanced skills in both training and customer service.

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Designing a Learning Budget You Can Defend

CLO Magazine

Know what’s happening elsewhere in the industry by reading research reports, benchmarking surveys and trade publications. That could mean estimating a dollar figure for a given customer service mishap or calculating the lost productivity of workers taking outdated and inefficient training.

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Kevin Bruny: Man of the People

CLO Magazine

“We believe it’s important to have a strategic plan that focuses on making sure our community is thriving, secure and healthy through intentional initiatives beyond just daily service delivery.” In Chesterfield’s 2012 survey, customers gave the county a rating of 82 percent.

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Web 2.0 Applications in Learning

Tony Karrer

As such, I'm trying to: Report and discuss the results of an introductory survey that I conduct (thanks to the suggestion via Conference Breakout Sessions ). Adoption Opportunities (Survey Part 1) Prior to the start of the session, I handed out 100 copies of a brief survey. I received 41 surveys back from participants.

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What is Workplace Violence Training?

ProProfs

Similarly, a study based on the European Working Conditions Surveys, and National Surveys on Working Conditions in Spain, concluded that among healthcare professionals, the nurses are most exposed to occupational violence. Violence in the workplace entails a lot of liabilities.