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How Important Is Customer Support to Enterprise-Level LMS Licensors?

AbaraLMS

The SaaS world for long has ignored customer services. Basic after sales services are part and parcel of every product. But, SaaS product users consider it a luxury service.

Moving to Enterprise Sales {Part 2}: 5 Go-to-Market Prerequisites You Need to Succeed

Sales Hacker

Transitioning from mid-market selling to enterprise selling isn’t easy. In part two, we are going to look at 5 go-to-market prerequisites that you need to consider if your expedition into enterprise is going to be a success. Sales strategy. Sales Management Articles

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Is Open Source Ready for Extended Enterprise Learning?

Talented Learning

But I’m also a recovering LMS sales guy. Six years ago I pivoted after 14 years on the front lines with two major commercial LMS vendors. But corporations found it difficult to shoehorn open source into their infrastructure – especially for extended enterprise learning.

2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. Service continuity is always a top LMS purchasing concern. Leading vendors typically offer free training to all.

3 Levels of Extended Enterprise LMS eCommerce

Talented Learning

One of the most important differences between an employee LMS and an extended enterprise LMS are the ecommerce capabilities. An extended enterprise LMS is designed from the ground up to sell content to individuals, organizations and even through reseller networks.

Extended enterprise training 101

eFront

This type of training is known as extended enterprise. What do we mean by extended enterprise training? What is extended enterprise training, exactly? Extended enterprise is training anyone who uses or sells your product or services. Increase your sales.

Top Customer Education Tips From Industry Leaders

Talented Learning

For example, consider the impressive results that Avon has achieved by reinventing the way it educates its 5 million independent sales representatives, worldwide.

Why So Many LMS Vendors?

Talented Learning

Nearly 700 LMS vendors compete in today’s LMS marketplace. These LMS vendors range from global software companies to tiny cloud vendors. I believe a combination of the cloud, SaaS and rise of extended enterprise learning can help explain the spike. Cloud technology has lowered the barrier of market entry for LMS vendors. So with each new customer, the vendor builds an incremental, predictable, profitable and recurring revenue stream.

Extended Enterprise Learning Systems: Shifting Into High Gear

Talented Learning

For more than five years, I’ve been talking and writing nonstop about the business value of extended enterprise learning. In fact, today I’m doubling down on my advice about investing in extended enterprise learning solutions. What Makes Extended Enterprise Learning Such a Smart Move? The more those individuals or organizations know about how to apply your product or service in their world, the more they’re likely to succeed.

6 Simple Tips To Personalize Sales Online Training Programs For External Partners

Dan Keckan

Remote sales teams, vendors, and call center staff require just as much L&D support as your in-house employees. This article features simple tips to personalize extended enterprise sales online training.

Increasing Scope Of Enterprise Learning Management System For Modern Learners

G-Cube

Exploring the Ways to Deploy an Extended Enterprise LMS at Workplace. To gain competitive edge in the future, enterprises are pushing their talent pool beyond the confines to involve the extended workforce, which includes vendors, outsource partners, contractors and others. There are 3 basic components of an extended enterprise LMS as outlined here: ? Utilization of latest e-learning technologies to efficiently manage the course sales. ?

The Explosive Growth of Extended Enterprise Training

dVinci Interactive

After more than 20 years in the LMS industry, John Leh started Talented Learning, LLC as a news, research and consulting organization dedicated to all aspects of extended enterprise learning solutions. For organizations, learning solutions that extend beyond the enterprise are not focused on employee development but targeted to external audiences. Businesses primarily invest in extended enterprise training for three reasons – to make money, save money or reduce sales cycle times.

12 Best Learning Content Management System Software for Enterprise Companies

Zunos

For example, let’s say a sales manager wants to create a quick video for their reps going over how to pitch a new product line. Send it to the sales team. Learn more about how Bigtincan supports these features and learning techniques in this other resource: The Best Enterprise LMS 2.0

Extended Enterprise Learning: Can You Get There From Here?

Talented Learning

” As a specialist in extended enterprise learning technologies, I get it. Extended Enterprise Learning: We’re Not In Kansas Anymore. That’s usually how HR and training professionals react when stepping into the realm of extended enterprise learning. And when they try to understand stakeholders from business units, sales or customer service departments it’s like trying to speak a foreign language altogether.

Foster Training Success By Extended Enterprise LMS

G-Cube

To ensure the optimal performance of this pool of extended enterprise , it is essential to provide tailored e-learning training programs to them. Getting the Most Out of Your Extended Enterprise. The extended workforce can prove to be the face of the organization and includes Franchisees and Affiliates, Direct Selling Agents, Vendors, or any other Partner Organizations. The administration of an LMS for an extended enterprise is quite simple.

Managing your Extended Enterprise Learning Needs and Drive your Business

Origin Learning

The term extended enterprise learning assumes significant value in the current business scenario. The past decade has seen the rise of SaaS-based companies and innovative product-driven startups that seek to gain new customers through sales and channel partners. In this blog post, we focus on why organizations need to invest in extended enterprise learning and how it can help them boost profitability. What is Extended Enterprise Learning?

Learning Pool placed on ‘Top Extended Enterprise Learning Management Systems’ list

Learning Pool

As providers of one of the most feature-rich open source Learning Management Systems on the market, Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2021 list for ‘Top Extended Enterprise Learning Management Systems’ by eLearning Industry. .

Meet the Hero of the Technical Sale: The Sales Engineer

Cloudshare

Sales engineer” (SE) is the title you’re mostly likely to see on their business cards, however those in the business go by several titles. More often than not the word “engineer” is used, as in presales engineer, sales engineer , or solutions engineer. Sales Enablement

Scale Your L&D Organization in the Moment of Need with Managed Learning Services

Infopro Learning

Learning is something that is constant with every organization, whether it’s an enterprise or SMB. Here, we’ll discuss the evolution of employee development and how managed learning services can keep your L&D engine at top speed as your organization grows. Enter Managed Learning Services. Managed Learning Services , or training outsourcing, as we all know, is the process of obtaining L&D products or services from an outside supplier.

5 Reasons Why an Extended Enterprise LMS is Right for Your Business

Web Courseworks

What is an Extended Enterprise LMS? Extended Enterprise learning is a training system targeted at your non-employees such as external distribution partners, sales representatives, franchises, service technicians, and customers who use your products and services. The Extended Enterprise LMS has the ability to reach multiple audiences through the same platform, and give them specialized training experience based on their use of the product.

PODCAST 139: The Science of Becoming a Better Sales Leader with Luke Rogers

Sales Hacker

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. He now leads the sales function at a really promising and high-growing unicorn called Instabase. Welcome to the Sales Hacker podcast.

Everything You Need to Know About Extended Enterprise Training

eFront

Recently, corporate training has broadened its focus from business’ employees to also include those in the “extended enterprise”. In this post, you will become familiar with extended enterprise training and why your company needs to invest in it. What is extended enterprise training? Extended enterprise training refers to training offered to a business’ external partners. For example, your vision, ethics, products, and services.

5 Mistakes You’re Making When Training Your Extended Enterprise

eFront

We’re talking about your vendors, reps, consultants, franchisees, and customers. Your extended enterprise allows your business to succeed because of a strong network of external partner relationships. When you provide these partners with extended enterprise learning opportunities, you’re improving their knowledge about your values, organizational mission, and the ins-and-outs of your products and services. 1) Treating your extended enterprise like your employees.

Top Learning Systems Trends – A 2019 Extended Enterprise Market Guide

Talented Learning

Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. Every day, we interview vendors to understand their product strategy, features and roadmap. 21 Vendor Expansion and Consolidation Continue at a Brisk Pace. As 2019 begins, 762 vendors are on our learning systems radar – and new innovators are entering the fray all the time. Most vendors excel in only one of these areas. 18 The Extended Enterprise Comes Home.

Association LMS eCommerce: How to Lift Online Learning Sales

Talented Learning

Of course, these sophisticated needs also translate into a super complex set of extended enterprise LMS requirements. At first blush, ecommerce seems easy, since most LMS vendors claim that it’s built into their system. And as it turns out, different kinds of LMS vendors specialize in each of these scenarios. Fiscal reporting, sales analysis, reconciliation reporting. Compare tradeoffs of selling through sales reps versus online channels.

How an Extended Enterprise LMS Can Help You Train Multiple Audiences

SkyPrep

Most organizations have different types of audiences that extend outside of the business, known as an extended enterprise. In today’s very competitive market, organizations cannot rely just on their internal employees, they also need to rely on their extended enterprise to help reach their goals. Educating your partners on your products or services will help them to better sell your offering to drive revenue for your organization. What is Extended Enterprise Training?

The Extended Enterprise LMS

KMI Learning

John Leh of Talented Learning has added another entry to his already impressive body of work on extended enterprise eLearning. In the conclusion to his latest blog post Leh writes: Offering extended enterprise learning is about helping your corporation (large or small) increase overall sales revenue, improve profit margins and stay ahead of competitors in a challenging global marketplace. Extended Enterprise eLearning is a different animal. Extended Enterprise

2015 Talented Learning LMS Vendor Award Recipients

Talented Learning

Innovation was stagnant and most vendor effort was invested in stealing customers from one another. The cloud enables new LMS vendors to create and support one product that all customers use providing economies of scale in research, customer support and required investment capital. Over the last five years, new LMS companies have poured into the marketplace filling an obvious need of customer service and targeted business solutions. LMS SALES STAR.

5 Critical Questions To Ask Potential LMS Vendors

KnowledgeAnywhere

There are the basic question of pricing and features that you will, of course, be asking potential vendors. However, there are some deeper questions that you should take the time to ask potential LMS vendors to help determine if they will be a good fit for a long term partnership with your business. Here is a list of 5 critical questions you and your team should ask when talking to LMS vendors. Extended Enterprise for training external stakeholders (customers or contractors).

Should You Use an Employee LMS for Extended Enterprise Learning in 2019?

Talented Learning

Primarily because employee educational goals, interests and motivations don’t apply to extended enterprise learners. The reverse is true also – there are many employee LMS features that are unneeded in extended enterprise applications. Extended enterprise learning initiatives are usually owned by different business groups than the employee LMS and thus are funded and deployed at different times. Say you’re a corporate extended enterprise buyer.

How to Get What You Want from Vendors

CLO Magazine

Should technology malfunction or no longer serve its purpose, it would be seamlessly replaced with the help of an honest, easy-to-work-with vendor. CLOs and learning leaders who have strong relationships with learning technology vendors know, when substantial learning technology investments are at the center of the conversation, honest and thorough discussions are vital. AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor?

Why Your Business Needs an Extended Enterprise LMS

eThink Education

Strategies for an Extended Enterprise LMS. Extended enterprise learning is an excellent way to improve brand interaction between your business and your customers, distribution partners, sales representatives, or franchisees while potentially creating an additional stream of revenue.

7 Ways An Extended Enterprise LMS Can Help Retain Your Top External Talent

TalentLMS

But does your remote sales team, franchisees, or vendors enjoy the same benefits? In this article, we’ll explore seven reasons how an extended enterprise LMS can help you retain top external talent. How An Extended Enterprise LMS Can Help Retain Your Top External Talent. Successful extended enterprise training increases customer engagement and loyalty because partners can teach new customers how to use products.

eFront was presented at the Enterprise Learning! Conference & Expo 2011

eFront

Georgios Kalfas , eFront Sales Manager was present at the Enterprise Learning! Media Group , the industry voice of the enterprise learning and workforce technology market, announced t he Best of Elearning! eFront won the following two Awards of Excellence: 1) Best Learning Management System (software-as-a-service) - Award of Excellence to: Epignosis eFront Enterprise. Conference & Expo on September 28th, 2011. Elearning!

What is an Extended Enterprise/Customer LMS?

KMI Learning

A much newer form of online learning is offered through an Extended Enterprise, or Customer LMS. Extended enterprise learning is learning offered to those that are outside of the organization. In this case, a company has determined it would be beneficial to offer training externally, whether it be to their vendors, franchisees, an external sales force, customers or the general public. Also, they are less likely to write bad reviews, or call customer service.

Ash Brokerage Boosts Sales with Agile Learning and Collaboration

Allego

We could share winning stories among wholesalers at the regional level, but doing this across the entire sales force was not possible. The firm adopted Allego’s sales learning and enablement platform to promote broader collaboration through mobile video knowledge sharing , but McGlothlin initially encountered some resistance to the new technology among his seasoned sales force. “I I typically get wholesaler and vendor information, and it goes straight to the junk folder.

gomo Named a “Hot Vendor in Learning” by Leading Analyst Firm [press release]

gomo learning

Vendors selected for the Aragon Research “Hot Vendor” report are chosen for their ability to be noteworthy, visionary, and innovative. gomo, the leading provider of eLearning authoring, video, hosting and analytics, has been included in the list of “Hot Vendors for Learning 2019” by Aragon Research, Inc. The report recognizes gomo as a vendor of choice for enterprises that need a comprehensive video learning platform. “We’re

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More on the Extended Enterprise LMS

KMI Learning

John Leh of Talented Learning has added another entry to his already impressive body of work on extended enterprise eLearning. In the conclusion to his latest blog post Leh writes: Offering extended enterprise learning is about helping your corporation (large or small) increase overall sales revenue, improve profit margins and stay ahead of competitors in a challenging global marketplace. Extended Enterprise eLearning is a different animal. Extended Enterprise

Enterprise mLearning Predictions for 2011

mLearning Trends

It is time once again to ponder the research, extrapolate on recent experience, and attempt to read the tea leaves so we can predict the future of enterprise mobile learning in 2011. I think case studies from enterprise organizations on the leading edge will abound by year’s end for successful mobile learning initiatives by thus providing the “I want to do what they did!” Mobile Apps Become Essential to Enterprise mLearning.

Enterprise mLearning Predictions for 2012

mLearning Trends

Here on the last day of the year, I offer my predications for the big and shaping trends we’ll see in the enterprise mobile learning space for 2012. Whatever it is, this one is music to my ears after many years of toiling away to make mLearning a reality for the enterprise. Is enterprise mobile learning best delivered via native mobile apps or using mobile web apps?