Bob Mosher on Informal Learning and Performance Support
OCTOBER 23, 2010
Informal Learning: Are We Missing a HUGE Opportunity? with Bob Mosher of Learning Guide Solutions, presented by Massachusetts Chapter of ISPI and sponsored by Kineo. 3 domains: formal, informal, performance support. Part of the problem w/training is that people can’t recall – performance support helps you remember and decode what you learned. The classic cognitive chunk of recall 7 +/- 2 tidbits of information. When learning for the first time 2.