Inkling

MARCH 22, 2016

When asked about how global organizations measure the ROI from efforts to train and retain frontline workers, John Kaplan, vice president of training and development at Discover Financial Services, said “not well enough.” The post CLOs, Forget Executive Education: You Need to Invest in the Frontline appeared first on Inkling.

Kaplan 100

Kaplan Education Metrics ROI 100

CLO Magazine

SEPTEMBER 9, 2019

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. Mike: With that let’s turn to this conversation with Jon Kaplan. Mike: Jon Kaplan.

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Kaplan Trust Services Teams 48

Talented Learning

JANUARY 8, 2019

Explorance acquired Gartner Metrics That Matter. Kaplan acquired i-Human Patients. Popular vendors include BenchPrep , Blue Sky eLearn , Community Brands , CommPartners , Digitec Interactive , EthosCE , ExtensionEngine , Thought Industries , WBT Systems and WebCourseworks. Cornerstone OnDemand acquired Grovo.

Enterprise 43

Enterprise Learning System Trends Market 43

Kapp Notes

FEBRUARY 15, 2011

ProtonMedia and Kaplan EduNeering recently integrated their respective technologies to create a new way for life sciences organizations to meet regulatory and compliance regulations. The companies have combined ProtonMedia’s ProtoSphere virtual immersive environment (VIE) with Kaplan EduNeering’s ComplianceWire learning management system.

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Virtual World Compliance Training Compliance Kaplan 150

Kapp Notes

JANUARY 18, 2016

Bryan has had a distinguished career in corporate Learning & Development, including leadership roles with Skillsoft, Kaplan, AchieveGlobal and NETg. The learning (which we call “missions” versus “courses”) is composed of a series of highly interactive and engaging activities, many of which are learning games. He founded Game On!

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Conversation Compliance Training Gamification Games 60

Elucidat

SEPTEMBER 3, 2019

Today, I’m joined by Jon Kaplan of Corvantus Consulting. So, I’m Jon Kaplan; I’ve spent my entire career, 25 years plus, in the learning industry. ” Jon Kaplan on the @learn_at_large podcast” Tweet this. In most call centers, the customer behavior after that customer interaction is measured.

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Kaplan Organization Skills xapi 40

Elucidat

JANUARY 8, 2020

Personalization can only be achieved through knowing and understanding the audience well, sometimes through direct interaction with end users, as advocated by Nick Shackleton-Jones and other of our experts above. It’s a fairly simple concept that can carry a fair bit of weight when combined with other metrics and evidence. .

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Expert Compliance Training Diversity Training Industry 90