KnowledgeCity

JANUARY 16, 2019

More than half of the time, those customers will do business with you again if you work with them to solve the problem. In fact, if you respond quickly to clear up the issue, nearly all customers will come back to you. Ask follow-up questions: After you’ve listened to the customer’s issue, the conversation ball is in your court.

Custom 65

Custom Effectiveness Reputation Customer Service 65

Think Orion

SEPTEMBER 30, 2022

The research went on to identify that there have been considerable issues for higher education brand management & reputation management for a while. For those of us who don’t know, MIT focuses its learning on real-time issues, finding solutions to real-life problems.

Market 52

Market Education ROI Budget 52

CLO Magazine

MAY 30, 2017

Most of them are viewed as cost centers — fringe activities associated with compliance, representation and reputation management — rather than profit centers that enable sustainable growth through opportunities previously unseen. Placing inclusive leadership in the center of growth — in corporate strategy and transformation.

Strategy 73

Strategy Leadership Metrics Reputation Management 73

Jay Cross

FEBRUARY 19, 2013

The fundamental issue, of course, is that real-world ed doesn’t scale very well. The reporter says getting colleges to accept online learning for credit is a big problem. Or, better yet, maybe we should offer a MOOC Masters – a two year program exploring the relevant and critical issues in educational technology. The Right Mix.

Predictions 92

Predictions Internet Open OER 92