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Managing Remote Teams: Advice From the Experts (Part 3)

General Assembly

Being supportive of your team during a remote transition. In your role, you’ve participated in many conversations with our partners who are shifting to remote work. These can go beyond sharing preferences for communication channels and even include mindsets to adopt as you work together. Also, ask what your employees need.

Expert 52
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Use Employee Health As a Performance Engine

CLO Magazine

That might include instituting walking meetings, encouraging energy breaks and discouraging multitasking. Essentially, if employees engage in healthy behaviors, they are more likely to bring their best energy and selves to their work and teams, which fuels business performance. a Johnson & Johnson company.

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How to Help Managers Avoid Burnout and Stay Productive

Everwise

Incorporating these de-stressing mechanisms into daily rituals can overhaul the structure of work, leaving space for decompression and becoming re-engaged with work while focusing that energy into a more productive working style. Multitasking and overwork lead to anxiety, depression, and other difficulties.”

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How to Conduct a Customer Service Assessment

ProProfs

Customer support professionals must know how to diagnose a customer’s issue and implement an effective solution to the problem. Knowledge of Customer Support Tools. A customer service professional may have to employ multiple online tools to offer effective customer support. Multitasking ability . Troubleshooting Skills.