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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention.

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Optimizing eLearning through Custom Content Development Outsourcing in 2024

Infopro Learning

Outsourcing custom eLearning development in 2024 is a smart move for organizations that want to stay ahead by providing effective and engaging employee training programs. The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed.

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Optimizing eLearning through Custom Content Development Outsourcing in 2023

Infopro Learning

Outsourcing custom eLearning development in 2023 is a smart move for organizations that want to stay ahead by providing effective and engaging employee training programs. The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed.

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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Learning Pool serves as an outstanding example of growth and success.

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Top 10 LMS Software Platforms in 2024

BrainCert

LMS platforms have revolutionized the way organizations deliver training and education, making learning more accessible, interactive, and personalized. As we step into 2024, let's explore some of the top LMS software platforms that are poised to drive educational excellence and workforce development.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

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8 tips for creating a successful customer service training plan

TalentLMS

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?