Obsession with efficiency is creating more impatience and less happiness
CLO Magazine
DECEMBER 30, 2019
The American College Health Association reported that from 2011 to 2016 there was a 12 percent rise in students stating they feel “overwhelming anxiety.” In fact, a Wegmans cashier is coached to scan a customer’s groceries at a designated “items per minute,” or IPM. Wegmans’ mission is: Every day you get our best.
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