Is Enterprise search the answer to L&D’s interruption problem?
From the Coleface
JANUARY 22, 2014
My prediction for 2014 is that this is the year that smart organisations will take significant steps to narrow this gap in user experience. Unless you can find what you need in 3 or 4 clicks via a portal, it will be faster to use a search term (provided it generates good results). Compliance? And what was the password?…).
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