Communities of Practice Knowledge Management Knowledge Work Support 
ID Reflections
AUGUST 28, 2012
Work —complex knowledge work requires solitude as well as collaboration. Working from home offers me plenty of solitude but not the intellectual stimulation and those over-the-shoulder conversations so crucial to serendipity, ambient awareness, and informal learning. To add value, do the work that puts me in flow--always.
Jay Cross
JUNE 28, 2009
The pressure is constantly on to meet quarter-to-quarter revenue and earnings targets that in turn accentuate the need to take decisions that support achieving those targets. The impacts of collaboration-based knowledge work are accelerating. CapGemini’s relaunch of its knowledge management initiatives offers a great example.
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