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10 Customer Service Coaching Tools

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Customer Service Coaching Tool #4 – Zoho Showtime. With Zoho Showtime , coaching your customer service agents is as easy as 1-2-3. Zoho Showtime also has easy-to-use social learning features like an in-app chat, surveys, and whiteboards. Cost: Starts at 300 USD per month. Key Features: . Course tailoring. Certification.

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10 free HR software

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9) Zoho People Plus. Zoho People Plus is another HR solution that offers a free tier. Cangaroo has several advantages, including not requiring any IT infrastructure and having fully modular portals. Cangaroo’s free option is supported by employee benefits and group savings referrals.