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Customer Relationship Management (CRM) and Learning Ecosystems

Instancy

A customer relationship management (CRM) solution tracks your customer base. It tracks customer experience by channels and touchpoints. When combined with a business intelligence tool, you get a great insight into your customer or prospect. Engaged learners equal engaged customers. Build brand loyalty.

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[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Pretty soon, well also see the advent of reputation management, auto-generated ONA maps, and new reports on stuff like sentiment analysis, key influencers, and "hot" topics.

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SEO for Schools: The Ultimate SEO Guide 2023

Think Orion

SEO for schools helps you increase your visibility by driving more traffic and, ultimately, more sales. Page loading speed & its impact on user satisfaction Webpage loading speed impacts the customer journey. Managing online reviews & reputation for better credibility People talk. Source: Google 4.

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7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

Your customer reviews have plummeted. Your online reputation can have a major impact on traffic and revenue. With customer reviews serving as the building blocks for your reputation, it’s up to you to take the necessary steps to improve your reviews. Jonas Sickler, Marketing Director at Reputation Management.