Jay Cross

JULY 4, 2009

Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. My assistants will become the director of sales readiness and the director of competitive advantage, respectively. See the Unbook with Dave Gray.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Learnnovators

FEBRUARY 16, 2014

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. 80% or more of corporate learning is found to be informal” Peter Henchel, Executive Director, Institute for Research on Learning. “70%

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. 80% or more of corporate learning is found to be informal” Peter Henchel, Executive Director, Institute for Research on Learning. “70%

Blended Learning 100

Blended Learning Performance Support Compliance Training Social Learning 100

Jay Cross

MARCH 14, 2010

If you are not fully fluent with terms like revenue, earnings, cost, cash flow, margin, and value, take a look at here and get a friend to explain the workings of the basic business model. An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

FEBRUARY 12, 2013

Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. You have probably implemented classes, workshops, online learning, a measurement system and learning events. Charles is senior director of the Internet Time Alliance. We learn on the job to do the job.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Training Directors 177.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64